Privacy Policy
Effective date: 01 July 2026
1. Who we are
Komotion Floral Atelier (“we,” “us,” or “our”) provides online and in-person floristry education. This Privacy Policy explains how we handle personal information when you use our website at komotion.click and related services.
2. Information we collect
- Account and contact data: name, email address, phone number.
- Transactional data: course enrollments, payments handled by our payment partners (we do not store full card details).
- Usage data: pages visited, session duration, device and browser information.
- Support communications: messages you send via our contact form or email.
3. How we use information
- Provide and improve courses, mentorship, and site features.
- Process enrollments and communicate important updates.
- Personalize content and measure course effectiveness.
- Detect, prevent, and address technical issues or misuse.
4. Legal bases
We process personal data where necessary to perform a contract (e.g., course access), with your consent (e.g., non-essential analytics), to comply with legal obligations, or for our legitimate interests (e.g., security and service improvement) when these do not override your rights.
5. Cookies and tracking
We use essential cookies to operate the site and optional analytics cookies to analyze learning outcomes. You can adjust your preferences via the Cookies & Preferences modal in the footer at any time.
6. Sharing information
We share data with trusted service providers who support our operations (e.g., payment processing, analytics, hosting). These providers are bound by confidentiality and data protection obligations. We do not sell personal information.
7. Data retention
We retain information for as long as necessary to deliver services, comply with legal requirements, resolve disputes, and enforce agreements.
8. International transfers
If we transfer data internationally, we implement appropriate safeguards such as standard contractual clauses to protect your information.
9. Your rights
- Access and correction
- Erasure and restriction
- Portability
- Objection to certain processing
- Withdrawal of consent (where applicable)
To exercise rights, contact us at [email protected]. We will respond within applicable timeframes.
10. Security
We apply administrative, technical, and physical safeguards designed to protect personal information. No system is perfectly secure; please use unique, strong passwords and keep them confidential.
11. Children
Our services are not directed to children under 16. If we learn we have collected information from a child, we will delete it promptly.
12. Changes
We may update this policy to reflect legal or operational changes. We will post the updated version with a new effective date.
13. Contact
Questions or concerns? Email [email protected] or write to our support team. We appreciate the opportunity to address your inquiry.